Store Policies

Goal

My goal is to make unique and beautiful handmade plushies and accessories.
In order to do that, I use materials of excellent quality.

Payment

I accept the following payment method:
PayPal

Processing time

Once purchased, it takes 6-8 weeks to ship the item.

Shipping

My standard shipping method is registered air mail service, which takes 2-4 weeks to reach the US.
In rare cases things that are beyond my control may go wrong during transit, if that happens I will do any possible effort to help and fix the issue, but I thank you for your understanding that there is a limit to what I can do in such cases.
I am not responsible for mistakes in delivery or packages lost by the mail service, or if you were not home to receive the package.
Please note that in any case customs duties, tariffs and taxes are not included in the shipping rate or item value. Therefore, overseas buyers may be subject to local taxes like VAT and to import duties as determined by their local government and I am not responsible in any way for these additional charges. In any case it is the buyer's responsibility to verify the local and import tax that may apply to their order if any.

Additional policies and FAQs

I want you to be 100% satisfied when doing business with me. If you are not completely satisfied with your purchase, simply inform me in writing of your wish to return the item.
In order to resolve any dissatisfaction please contact me first.

shajark@hotmail.com

©2019 by Aurore22. Proudly created with Wix.com